Essay on Personal Development Plan Improving My...

Throughout my whole life I have witnessed how relationships should go, and my parents have always been my primary learning source of communication. It was modeled for me in a healthy way, but also in a negative way sometimes. I catch myself struggling with my reacting behaviors to negative events, and ways of speaking. This causes me a lot of grief and frustration when I am communicating with people or my loved ones. This would also include my five-year relationship with my boyfriend. My goals of my personal development plan are to become a better partner in my relationship, and communicate efficiently. Another goal would be to better choose how I react in situations. An important aspect of communication is becoming aware, choosing words†¦show more content†¦I was able to have a few moments to truly think about how I would respond, and perceive the situation. When I would become defensive in my relationship I am aware that I can be hurtful and have a poor attitude. We both w ere guilty of misunderstanding each other frequently, and applying the perception check allowed us to understand what we meant. Not only is perception checking important, using â€Å"I† statements is important as well. Throughout my experience with my personal growth plan I have incorporated perception checking, and â€Å"I† statements. Using â€Å"I† language provides a more accurate and less provocative way to express a complaint (Adler Proctor, 2014). As I applied this skill my goal was to avoid my partner from getting defensive. I wanted to communicate with him in the least threating way. I took accountability when I applied an â€Å"I† statement, and wanted him to recognize how I really feel. I was able to avoid judgment in a situation because I would explain how I felt and my feelings meant more when he understood. I was able to calmly and collectively communicate with my partner during an â€Å"I† statement. I wanted to also encourage him to use â€Å"I† statements, because instead of overreacting he was able to express his true feelings. These two interpersonal skills were very important in improving my relationship with my partner. I have become aware of reactions to situations and I am continuing to improve. I see this personalShow MoreRelatedunit 302 - Evaluate and improve own performance in a business environment745 Words   |  3 Pagesï » ¿Evaluate and Improve own Performance in a Business Environment Unit 302 1.1 The purpose of continuously improving your own performance is business is to help improve the overall performance of the business. This will also improve your own job satisfaction and overall employability. There are three main ways you can improve your own performance. The first is to set aside time with a good manager, who can assess your work and give you advice on how to complete that piece of work. This canRead MoreASSESSMENT 1 WORKING IN ADULT SOCIAL CARE Copy1525 Words   |  7 PagesWORKING IN ADULT SOCIAL CARE QUESTION 1 EXPLAINE HOW A WORKING RELATIONSHIP IS DIFFERENT FROM A PERSONAL RELATIONSHIP They both apply in different sphere; the first determination refers to work related aspects e.g. professional codes of conduct, employer policies and all relevant procedures according to which we needs to perform our daily duties, as the second one applies to private life. In our working relationship we are friendly to other colleagues, individual service users or employersRead Moreassignment 302 NVQ lvl 31702 Words   |  7 Pages Principles of Personal development In adult social care settings Task A Guidance You are going to be a mentor for a new social care worker as part of their induction process. Part of your role is to help them prepare for the review after their probation period. Ai) Create a guide for the new social care worker about how to reflect on their practice. The guide must include the headings listed with an explanation for each. a) What is reflective practice? b) Why is reflective practice importantRead MoreMy Achievements in Dynamic Leadership811 Words   |  3 PagesExecutive Summary: This assignment sets out my achievements from the course â€Å"Dynamic Leadership†. The course we studied combines interactive online learning and self- study of different articles, theories, and leadership-followership relationships. For the past eight weeks of study and beyond, we have been developing a wide range of skills to become an effective leader. These skills includes, understanding one’s self, the ability to motivate others and understand organizational cultureRead MoreUnit Of Competency : Certificate IIi1616 Words   |  7 Pages Assignment Assessment scale 1. I require considerable further development and experience in this area. 2. I require further development and experience in this area. 3. I have a sound level of skill in this area-and further development and experience would be available. 4. I am effective in this area. 5. I have a real strength in this area- and am able to coach and mentor others in this area. Unit of competency: Certificate III in Business Elements Performance criteria Self assessmentRead MoreNVQ 3 Unit 3021724 Words   |  7 Pagesthe situation Conclusion what else could we have done? Action Plan if it arose again what would we do? b) Why is reflective practice important? Ans. It is an important tool in practice-based professional learning settings. Individuals learn only from their own experience at professional work settings. Care workers improve the way of working by correcting mistakes and continue personal professional development .This is such an experience that can t be learned from any formal educationRead MoreApplying A Stress Management Schedule1529 Words   |  7 Pagesstress management can have in my life. Improving my physical and emotional health can not only positively affect my own self, but also can positively affect the way I manage my own work life and relationships with others. Since being in college, I have felt as if I could not properly manage my daily tasks, while also taking time to myself. I constantly became stressed and anxious, with no sense of outlet. I decided to incorporate a stress management tactic into my daily routine. As David SurrendaRead MorePersonal Negotiation Essay1061 Words   |  5 Pagespeople and dealing with conflicts. My traditional and conservative upbringing in India provided a sheltered environment and programmed me into listening and obeying elders and avoiding conflict at all costs. It was my belief that any conflict big or small with the close ones would cause a strain in the relationships. Thus, I often avoided conflicts and accommodated the wishes of others at the cost of my own. I considered this readily adaptive nature of mine as one of my biggest strengths and took prideRead MoreBecoming A Non Commissioned Officer998 Words   |  4 Pages(MBE-P). Being MBE-P my leadership approach is based on the motto of â€Å"if it isn’t broke, don’t fix it.† I am an individual who will holds his subordinates and peers accountable for their actions if standards aren’t being met. My leadership approach is more reactive than proactive. My leadership style is also defined as being a Team Leader. Being a Team Leader I’m categized as being concern with a High Task work environment but at the same focused on maintaining High Relationship. The leader I am todayRead MoreShc 32 Essay675 Words   |  3 PagesSHC 32 2.1 - Explain the importance of reflective practice  in continuously improving the quality of the service provided. Reflective practice is the process that enables individuals to achieve better understanding of themselves, their understanding, their skills, competencies and their workplace practices in general. Reflective practice allows us to reflect on our actions and experiences so that we can learn from them and adapt our behaviour accordingly. Reflective practice can be uncomfortable

Christian Leadership Paper - 1278 Words

Philosophy of Christian Leadership Paper I never thought to be a Christian leader. As a matter of fact, I am a person who did not know about God for 26 years. I was the center of my life, and there was no room for God to enter. Even when I was attending church service, I was trying not to be exposed to other church people. In other words, I was the kind of person who was afraid to walk into a life of faith. However, in the past three years, God has changed me in many ways, and showed me so many miraculous things. And, finally here I am. Being a Christian leader seems the most challenging job in the world. I am working as the chairman of a youth ministry, and walking on the path to be a church leader. When God called me to work for the†¦show more content†¦77). Nouwen means it is easy to be tempted by the secular things that lead people to forget one of the most important teachings of Christ: love your neighbor as yourself. Without love, Christian leaders’work within the ministry would be stressful, unpleasan t, and spiritually ineffective. In his book In the Name of Jesus, Nouwen points out that love is one way to overcome these temptations. He also reminds us of the most important teaching of Jesus: â€Å"We love him because he first loved us† (1 John4:19). This is an important message. Because Jesus loved us first, we first have to give our love to others. Nouwen confesses his own experiences in similar conditions. He probably was acknowledged as successful in other people’s views, but he recognized that his academic background and spiritual experiences were not attractive to handicapped people. He learned that these handicapped people led him â€Å"to receive and give love regardless of any accomplishments† (p. 28). Nouwen’s statement shows that he is learning to be loved and give love for people who are with Christ. He freely relinquished his identity as known by his secular achievements. It is true we are often tempted by success, achievement and wealth. Sometimes it is hard fulfilling the role as leader in a church, and one can experience loneliness abstaining from temptations. However, one’s effective leadership is possibleShow MoreRelatedChristian Leadership Paper. Our Healthcare System Is In4065 Words   |  17 PagesChristian Leadership Paper Our healthcare system is in a state of constant change. Just as the industry was adapting to the demands of countless healthcare reforms, the fate of regulations like the Affordable Care Act (ACA) and others like it, dangle in the wind. As the country transitions to a newly appointed administration, there is an increasing level of uncertainty among industry leaders. Federal, state, and local mandates continue to drive the need to improve the quality, costs, and outcomesRead MoreEssay on Biography of Martin Luther King522 Words   |  3 Pagesthe year of 1957 was the year when Martin was the president of S.C.L.C , which stands for the Southern Christian Leadership Conference, Martin was also the founder of the Southern Christian Leadership Conference (8). The year of 1957 was a very good year for Reverend Doctor Martin Luther King Jr., not only did he form and was the president of the Southern Christian Leadership Conference ,but it was the first time that he appeared on the cover of a magazine, and the reasonRead MoreRhetorical Analysis Of Martin Luther King s Speech1460 Words   |  6 Pagesin a specific way. One of the reason why this text became the most popular text of our century. First of the speaker Martin Luther King Junior deliver his how he delivered his speech in a majestic way is a preacher of the Southern Southern Christian Leadership Conference, (Martin Luther King, Jr.) BIOGRAPHY, familiar with public speeches â€Å"I have a dream†: Who doesn’t have Martin Luther King speech resonating in his head when he hears these worlds. â€Å"I have a dream† When this repetition is so wellRead MoreEssay on Analysis of Martin Luther Kings 1219 Words   |  5 PagesBirmingham. As head of the South Christians Leadership Conferences (SCLC), Martin L. King, Junior., in the year 1963 acknowledged Birmingham, Alabama, as possibly the most carefully segregated city in the United States. His decision to make Birmingham the next battlefield on which to implement his nonviolent civil disobedience strategy brought him condemnation and criticism from fellow clergymen, friends and enemies, black and white. Alabama, they argued, under the leadership of the new governor, AlbertRead MoreArgumentation Teqniques Used in Martin Luther King Jr.s Letter From Birmingham Jail692 Words   |  3 Pagestrials blacks encounter in America, justifies his cause, and argues the necessity of immediate action in the South through the prominent use of the persuasive techniques ethos, logos, and pathos. Those technique’s used by King are the focus of this paper. In Martin Luther King Jr.’s letter, he uses ethos to establish his credibility on the interest of racial discrimination and injustice. He begins his letter with â€Å"My Dear Fellow Clergymen†. By saying this, he establishes himself as being on the sameRead MoreFamous Thinkers Essay1309 Words   |  6 PagesFamous Thinkers Paper: Bill Gates and Dr. Martin Luther King Jr. PHL/458 Mr. McDuffie October 2, 2012 While exploring history and trying to realize the famous thinkers of our society, countless men and women stand out. Famous thinkers are individuals who used determination and critical thinking to overcome hard times in order to do well. The two famous thinkers that thrust out in my mind are Dr. Martin Luther King Jr., and Bill GatesRead More Analysis of Letter from Birmingham by Martin Luther King Jr.937 Words   |  4 PagesAnalysis of Letter from Birmingham by Martin Luther King Jr. Martin Luther King Jr., is one of the most recognized, if not the greatest civil rights activist in this century. He has written papers and given speeches on the civil rights movement, but one piece stands out as one of his best writings. â€Å"Letter from Birmingham† was an intriguing letter written by King in jail in the city of Birmingham, Alabama. He was responding to a letter written by eight Alabama Clergyman that was publishedRead More Martin Luther King Jr.s Letter from Birmingham Jail Essay1149 Words   |  5 Pagesdisputing my purpose for being here in Birmingham. King does a great job bringing his audience to reality when he talks about how he has been labeled as an ?outsider coming in? by the Clergymen. King argues that he is part of the Southern Christian Leadership Conference serving as their President. King states that they were asked by affiliates in Birmingham ?to be on call to engage in nonviolent direct-action program if such were deemed necessary . . . the hour came and we lived up to our promiseRead MoreMaya Angelou : An Amazing Woman1155 Words   |  5 Pagespoet, historian, songwriter, playwright, dancer, stage and screen producer, director, performer, singer, and civil rights activist. In 1959, at the request of Dr. Martin Luther King Jr., she became the northern coordinator for the Southern Christian Leadership Conference. 34 years later, Angelou wrote and delivered a poem, â€Å"On The Pulse of the Morning, at the inauguration for President Bill Clinton at his request. In 2000, she received the National Medal of Arts. In 2010, she was awarded the PresidentialRead MoreEssay on Rhetorical Analysis of the Letter from Birmingham Jail983 Words   |  4 Pagesthose of his organizations as well (The Atlantic Monthly, 82). In paragraph 2, King outlines the hierarchical leadership in his organization and the relationship between his organizations with other organizations that are contrary to the obvious reason he was striding to. It is of absolute no impact to tell the clergymen of the honor he serves as a president of the Southern Christian Leadership Conference. He ought to have stated the exact reasons of his coming to the City and the link of the same to

Information Sysems Free Essays

Use of Video Conferencing to gain competitive advantage in New Bank New bank can make use of video technology to connect customers with the right experts in a short span of time to provide quick and personalized service on-demand. Most banks worldwide are in a nascent stage of using video to carry on various businesses with their customers remotely; hence New Bank can take advantage of this. Through video-enabled web conferencing or branch office video conferencing the bank can conduct high risk, high return businesses of discussing purchase and sell of stock, selling mortgages, structuring investment portfolios and advising on loans. We will write a custom essay sample on Information Sysems or any similar topic only for you Order Now Advantages of adopting video conferencing in New Bank (Drivers) * Optimization of the cost/lemon ratio Cost income ratio is the standard benchmark of bank efficiency. In some cases, bank balance sheets and cost income/ratio are in an unhealthy state such that reducing cost whilst increasing revenues becomes critical. In this regard, video banking will help in reducing cost/income by decreasing branch banking headcount and improving revenues effectively. * Integration of disparate business processes Video technology paves way to integrate the disparate processes in the enterprise ND bring synergies between business teams across geographies. Real-time remote access Video conferencing enables real-time access to expert bankers located remotely. This then improves the quality of interoffice interactions. * Value to customers Video technology implemented in retail branches can provide high value product information to customers. This decreases turnaround times for closure of customer quer ies. * Enhancement of branch banking interactions Video conferencing allows expansion of video across branch networks helps information dissemination and cross selling. Visual Connect Video conferencing is used to connect customers with product experts when selling higher margin products. This then allows wealth management experts to maintain visual contact with clients spread across the branch network. Examples of real life scenarios of video conferencing * Video teller technology in retail banking This is ideal where financial organizations seek to offer personalized transactional services to customers more flexibly and its benefit is that, it optimizes branch resources by focusing on higher value, non transactional advisory work and permits a eider range of services at branches and unstained locations. Social Media Innovation This is ideal to support a virtual branch online to support enquiries regarding advice on mortgages, foreign exchange and setting up payments. The merit of this is that it helps in providing personalized services to the customer and enhancing customer relationship. 2. Use of automated call centers in New Bank to capture competitive forces New Bank can adopt automated call centers as a meaner for cutting costs and improving transactions from hi gh touch, high cost, traditional branch banking channel. This then allows branch employees to concentrate on revenue generating activities. Additional benefits for using automated call centers include: * The creation off comprehensive view of each customer’s profile to understand his or her needs. * The standardization of the sales process to maximize the use of customer information in sales. * The upgrading of the personnel’s skills so they can satisfy the customer by offering the right products and services. This allows the recognition of productive staff with the facility to monitor operator productivity. How to cite Information Sysems, Papers

Product Layer Analysis

Question: Discuss about theProduct Layer Analysis. Answer: Introduction: A product is something that is there to serve some need in the market. However that need may be an existing one or it may be a created one by the marketing experts. The definition of need satisfaction these days is linked more with the Value Proposition and the services that the product can offer to the users. There is also a grand difference that has come up in Customers and Consumers in the current marketing landscape. There are different perception of value by Consumers and Customers and hence there are multiple layers in the product layers that help in defining the value proposition for the product and these multiple layers are there to serve this need only. The concept is important to be learned by various marketing stakeholders as on this basis only they will be able to come up with a sense of knowledge that if the product is able to satisfy their value needs and also if the product is worth their bucks(Taylor, 2010). This report is an attempt to understand this aspect of produ ct marketing in which how various layers of products are defined and how they are perceived by the consumers and customers holistically to ensure the value is realized. Product Layers: There are practically five defined layers of a product and each layer is a description around what is there in the product to define the value proposition of the product to the prospective customers. The below figure is able to conceptualize this concept is a very clear manner(Robben, 2008): The various portions of the product layers are able to define a specific function that will enhance the value proposition to the customers and consumers at large. Core Product is the basic purpose of the product that it is intended to be produced for. Like a cell phones core function is to make calls and send messages. The generic product represents the quality aspect of the product that is liked with the functionality like for a cell phone it is the key pad and the screen quality and other empirical aspects. The expected product category is all about the generic aspects that a customer expects from the product. The augmented aspect is the additional benefits like speaker quality, looks and features of a phone which is more of a smart phone now. Finally it is all about the potential product that is able to generating a sale in the market and hence money flows in. Importance of Product Layers: These product layers are very important from two perspective and these are the core reasons that some businesses are sustainable while others are not. These aspects are as defined below: Competition Aspect: The competition aspect is very critical because there is a definite product that is existing in the market but the offer is made by a different player in the market and hence the augmented aspect of the product comes in. Like every phone has the capability to make a call, but the phone which has the features like Internet and other applications will be preferred by the customer as that will bring in more value for the user. This will ensure that the product is finally able to generate a buzz in the market and is capable to bring in the market share. Sales Aspects: The sales aspect is something that will ensure the money flow in the market and these layers are something that will ensure that. The value communication is pretty clear with the messages given in the system and that will create a need in the mind of the customer to but the product and hence generate the sale. This is very important as people will pay the price for need satisfaction(Jamieson, 2011). Product Component: The product as seen by the customer is the final consumable commodity that will satisfy some need of the customer, but actually the perceived value of the product is not just by the core usage of the product. There are other aspects linked with them as well. These aspects are packaging component and the service component. The combination of these distinctive components are something that will define the ultimate product success in todays competitive market. Like a tooth paste has a core functionality of cleaning the teeth, it is viewed by the consumer in the similar manner(Fleischner, 2012), but actually there are many other aspects that define the buying decision of the product for the new market. Product components basically defines the characterization that goes into strategizing the adaptability of the product in the overall market place. These components are one which sets the image of the products in the market and it symbolizes its image in the market. The customer associate them with these components and hence that is the definition they all lived up to. Like the packaging aspect of Lifebuoy which claims it is for health is something that symbolizes it to be a product to be used as a health benefit actuator has a strong meaning and a message linked to it. Core Component: The core components of the product is the core features and functionality of the product. Every product cannot be a breakthrough product and every product cannot bring a distinctive usage capability in the market. Thus the core component of the product is something that defines it thoroughly and hence it is the component that is to be brought in the world as the first showcase of the product. They tell the customer that this is the reason why the product is actually existing in the market and it is there to serve some specific and defined needs. The core component is basically the definition of the product and it is actually the reason why the product is to be brought by the user. E.g. the core feature or the component of a phone is to make calls and send messages. This is the primary value proposition that is to be shown to the world and hence the people will know that they are buying a product that will enable them to connect with the world and make calls. This core components is also there to define the league of the product and those benefits are taken up in the next sub section. Strategic Importance of Core Components: The core component of the product is helps in consumer to recognize the product and secondly it also helps in defining the competitive landscape of the product and the company. The product as defined earlier has some core offering for the customer and that is what defined the customer base for the product, since it is methodical in choosing the most appropriate section of people who will be interested in buying the product. Also, it will help the customer in identifying the product and ensuring that the basic characteristics of the product is able to ensure that it will be able to satisfy the basic needs of the consumers. Looking from the competitive landscape perspective it is to be ensured that the needs the product is able to serve the market is able to define the competition that the products will have to face in the market(Thomas, 2013). Like in case of a cell phone, the I-phone and the Samsung are in the same business of selling mobile phones which serves the same core need of calling and messaging and hence it is ensured that they are serving the same market place and are there in the same competitive landscape as well. Packaging Component: This is the presentation angle of the product and it serves more needs then just plain esthetics linked with it. Of course it makes the product attractive but moreover it is the mode to provide information to the prospective users and also to the customers who are there to buy the product. Some of the products also have certain requirements and for that purpose the packaging becomes a core thing. Apart from just saving the product from getting tampered or just labeling it with the name of the product, it is a medium to ensure a transparent set of communication is linked with the users and that ways it is a more convenient way of telling the viewers that this product is meant for the people who are looking for some mentioned characteristics and this is just few of many benefits and usage of the packaging component of the product components. The packaging components has gained so much of traction due to some core benefits it has showcased in the market for the aware customer base and t hose who wish to know their products in and out. Such information and other important aspects can be shared easily with the audience using the packaging component. Strategic Importance of Packaging Components: The information seeking audience is on a high and people need quick referring to be followed whenever they are trying to buy or use the product. The case of cell phone that we have been following throughout this write up is very handy here. Like it is mentioned before that competitive landscape is defined in the core component of the product. But it is also to be noticed that people and the consumers do consider price and offering to be an important criterion before making a choice in the buying decision and hence it is to be noted to define the segment of the population at a level deeper analysis. It is hence formed that the information and safety of the product is the key here and the most basic attribute through which it can be fulfilled post the purchase of the product. The packaging serves much other purposes like multi language communication, product description and other empirical features of the product and that will ensure that the people who are going to consume the product are well aware of the product and its capabilities and limitations. Like IPhone supports some features that Samsung might not support this component is the podium to share that information. Support Service Component: The support service component is the differentiator these days and it defines how the products services will be given post the product purchase. It is about maintaining the product linkage with the people and hence maintaining the needed connected with the masses so that the loyalty maintains as it is. This is a known fact now that it is much easier to retain a customer than to create a new pool of customers and after sales support services is something that is a differentiator in this case of competing businesses. Consider the case of IPhone here that the level at which they price their product it is almost impossible to create a new pool of user all the time(Zawacki-Richter, 2008). Under the tremendous pressure that the sales are to be achieved it is always good to ensure that the same set of people keep on buying the product and hence the sales are always up and running. This also creates a case here that since they are able to provide good level of services that almost at real ti me basis, the results are also booming for them and they are able to showcase that rebuying is at a high for Apple due to this reason only. Strategic Importance of Service Components: The importance of service component is on a rise for more than a decade now and companies are making more and more efforts to ensure that the connect is never lost with the customers and always it shows that the company values its customers. The customers at large will need support to ensure that in case there is a trouble using the product there is someone from the company who are ready to provide the service all the time. In case of IPhone many apps are do not work directly as in case of android and hence there is a need for a dedicated service to ensure that people are never facing any issue by using IPhone and also to be sure that the things are always up and running in their phone(Ladokun Isaac .O, 2013). References: Fleischner, M. (2012). 10 Key Components of a Marketing Plan. Brazil: Business Know How Publications. Retrieved from https://www.businessknowhow.com/marketing/marketing-plan.htm Jamieson, B. (2011). Marketing Communications20. New York: Heriot Watt University. Retrieved from https://www.ebsglobal.net/EBS/media/EBS/PDFs/Marketing-Communications-Course-Taster.pdf Ladokun Isaac .O, A. S. (2013). Impact Of After Sales Service On Consumer Satisfaction And Retention. A Study of LG Electronics in Ibadan, Nigeria. Osun: IOSR Journal of Business and Management. Retrieved from https://iosrjournals.org/iosr-jbm/papers/Vol11-issue4/H01145458.pdf Robben, S. C. (2008). The Relationship Between Product Category, Level Of Product Meaning, And Product And Commercial Characteristics: A Content Analysis Of Tv Commercials. Delft: Delft University of Technology. Retrieved from https://www.acrwebsite.org/search/view-conference-proceedings.aspx?Id=11076 Taylor, J. M. (2010). The Case (For And) Against Multi-Level Marketing: The Complete Guide to Understanding the Flaws and Proving and Countering the Effects of Endless Chain Opportunity Recruitment, or Product-based Pyramid Schemes. Seville: Universidad de Sevilla. Retrieved from https://www.mlmwatch.org/01General/taylor.pdf Thomas, W. C. (2013). Core Competencies and Competitve Advantage. Georgia: Georgia State University. Retrieved from https://www.ideals.illinois.edu/bitstream/handle/2142/28969/corecompetenceco92174bogn.pdf?sequence=1 Zawacki-Richter, O. (2008). a study of business support services and market failure. paris: european commission. Paris: European Commision. Retrieved from https://www.google.co.in/url?sa=trct=jq=esrc=ssource=webcd=6cad=rjauact=8ved=0ahUKEwjKq_jqtqrPAhUJpY8KHftIBvQQFghBMAUurl=http%3A%2F%2Fec.europa.eu%2FDocsRoom%2Fdocuments%2F3646%2Fattachments%2F1%2Ftranslations%2Fen%2Frenditions%2Fpdfusg=AFQjCNGe